Members of British Dog Groomers Association (BDGA)

Tracy Barrett the manager Posh Pets UK is a member of the British Dog Groomers' Association and subscribes to the Pet Industry Federation Members' Charter.

All staff and directors connected with this business agree to:

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• Strive to improve industry standards
• Promote responsible pet ownership
• Strive to ensure customer satisfaction at all times
• Always provide customers with clear and current information about products and services in a polite and professional manner
• Ensure all staff are appropriately trained to carry out their job role and that they have a comprehensive understanding of company products, services and procedures
• Minimise the environmental impact of their business wherever possible
• Promote best practice in animal welfare by observing the Five Welfare Needs: Diet, Accommodation, Wellness, Sociability, Behaviour
• Maintain their working environment to ensure it is fit for purpose
• Abide by all current legislation relative to the business
• Not bring the pet industry, the Pet Industry Federation or divisional association into disrepute